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Buying a notebook computer for my parents?

Buying a notebook computer for my parents?
I am buying a notebook computer for my parents because I will be off to college soon and they will be without a computer. I am looking to go to BestBuy to buy the computer. Is there anything else I should know besides the memory, Megabytes, hard drive and virus protection softwere? Anything I should else I should ask about?
Does the GeekSquad at BestBuy actually help you set up your computer?

Answer by Heinz M
First of all check pricing, Best Buy isn’t the best for that.
Check http://www.pricewatch.com
Also, depending on how much money you want to spend versus how good a computer you want to get, check eBay.

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